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Privacy Policy


Chattertree.com is an exclusive private communication tool for families seeking to build healthier family wellness.

TRUSTe Privacy Seal Program

Chattertree, LLC (“Chattertree”)has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information while on www.chattertree.com. Chattertree is a participant in TRUSTe’s Children’s Online Privacy Seal Program. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at privacy@chattertree.com. If you are not satisfied with our response you can contact TRUSTe here.

Protecting the Privacy of Your Personal Information

Chattertree is dedicated to maintaining and protecting your family’s privacy. By using our service, you agree to the terms of this Privacy Policy. This Policy explains what information we collect and how we use the information so we can continue to provide outstanding service to you.

What does this Privacy Policy Cover?

This Privacy Policy covers Chattertree treatment of personally identifiable information ("Personal Information") that Chattertree gathers when you are accessing Chattertree’s web site at www.chattertree.com and when you use Chattertree products or services. The types of Personal Information collected include your full name, gender, birth date, address, e-mail address, telephone number, and credit card information. Also, this Policy covers Chattertree treatment of any Personal Information that Chattertree’s business partners share with Chattertree. This policy does not apply to the practices of companies that Chattertree does not own or control, or to individuals that Chattertree does not employ or manage.

What information does Chattertree collect?

The information we gather from customers enables us to personalize and improve our products and services. We collect the following types of information from our customers.

Registration for Children

Chattertree allows children under the age of 13 to have their own parentally approved account. Children under 13 years of age can become an authorized Chattertree member by either signing up for their own account where the parent will then be sent through a Paypal payment portal to authorize the non-refundable payment of $1.00 with their credit card. The Child will then be authorized to have a personal account with their own email login and password. The parent will receive an email stating that an account has been set up along with the information was inputted from the user into Chattertree’s database. The Child will also receive a confirmation email stating that their account is now active. All users must have their own email address to sign up to Chattertree. Parental accounts will have read only access over their authorized children accounts. The Child will also be able to see who has viewing permissions over their account. Chattertree does not sell or solicit personalized user data.

A child's participation in or access to an activity is not conditional upon him/her providing more Personal Information than is reasonably necessary for that activity. If your children are under age 13, we must have ”verifiable parental consent” before we allow a child on Chattertree. We require that all children be added to their families’ account by the parent/guardian and we obtain verifiable parental consent prior to allowing access to the site by children under the age of 13.

Note for Parents of children under the age of 13:

Your children are not allowed to create an account on Chattertree. However, once we obtain verifiable parental consent, children under 13 may participate fully on the site. At anytime you may review any Personal Information we have collected from or about your child by logging into the parental user’s account, clicking on contacts; under contacts they will see the “my kids” tab. Click on that and you will be able to view a read only version of your child’s site. If you desire, you may request that we delete this information and/or specify that we not collect any further Personal Information from your child by contacting us at privacy@chattertree.com. Please note that we will need to verify the identity of anyone requesting information about a child to ensure that the person is in fact the child's Parent, and that a request for us to delete all Personal Information about a child requires us to cancel the child's account.

Parents are able to consent to the site’s use of the child’s Personal Information without having also to consent to the site’s disclosure of the child’s Personal Information to third parties by contacting us at service@chattertree.com.

We receive verifiable parental consent by having the legal guardian submit a non-refundable $1.00 payment through Paypal. Once verifiable consent is received your child will have full access and use of the site without restriction.

Registration for Adults

When adults sign up with Chattertree, you establish a password-protected personal account for uploading, storing, organizing and sharing any content including private rooms, chat, photos, video, events, alerts, personal gift registries, documents and contacts. The types of Personal Information collected include your full name, gender, birth date, address, e-mail address and password.

The password will allow you access to your account; as such, it needs to be as secure as possible. A good password includes seemingly random letters and numbers, and isn’t obvious (such as names of a spouse, child, or pet).

Features for All Users

The Family Room

 

One of the most popular features about Chattertree is the ability to create ‘family rooms’ or ‘rooms’ in which to share your life with certain people. You can have as many rooms as you want. One with your brothers and sisters, one with your immediate family, one with all your cousins, or one with your spouse. This gives you the privacy and intimacy to share certain elements in a room as opposed to everyone in your network.

  

Photo Sharing

 

With the advent of the digital camera, photo sharing with family and friends all over the world has never been easier. You can use chattertree’s photo sharing tool to easily upload an unlimited amount of your photos. These pictures can be used to share privately in a room, to create your own photo albums to share with your family or to keep private for yourself. Finally a place to share what you want, with who you want.

  

Video Sharing

 

Chattertree’s simple to use video sharing tool let’s you easily upload videos from your computer or mobile device. You can share these ‘snippets of life’ in any of your rooms, with your entire network, select individuals or just keep them private for yourself.

  

Video Chat

 

Chattertree’s video chat gives you and up to six of your family or friends the ability to have a free group video chat. All you need is a web camera. Instantly connect face-to-face, in real time, with your family around the corner or around the globe. Sunday night family time has never been easier. Even with kids away at college, relatives living out-of-state or family in the same town, you can all get together in your private, intimate, online setting without having to leave the comfort of your own family room.

  

Alerts

 

Chattertree alerts are a useful way to inform your family and close friends of good or bad news. These alerts are messages, sent to your network or certain people within your network, by email as well as text message to their mobile device. Instead of making phone calls and sending out separate texts when a baby is born, just enter the message once and blast it out to your specified room, family members or all of your family and then go back to enjoying that new bundle of joy. Chattertree alerts make sharing important news simple, and effective.

  

Your Gift Corner

 

The Chattertree gift corner is your ultimate destination for family gift giving. Family members can each have their own gift corner to be sure they receive the gifts that they really would like. If you notice a family member who always picks out the best gifts, you can grab ideas from that person. Let your family know exactly which size will keep you comfy in that new snuggie.

 

The Chattertree Store

 

Chattertree has created an online marketplace showcasing over 300 online stores where you can buy gifts for yourself and your loved ones. Using chattertree’s ‘gift corner combined with the Chattertree store, you will never be stumped on what to get for that next birthday, anniversary, or holiday. Members are able to add specific items directly to their personal gift corner and family and friends can purchase those exact gifts at anytime through the Chattertree store.

 

Calendars

 

What better way to keep your busy life and the lives of your family than with shared calendars. The Chattertree calendar tool allows you to keep your own personal online calendar, share calendars with members of any of your family rooms. Coordinate special events, holidays, evening plans, etc. with the Chattertree shared calendar tool.



Mobile Version

 

Chattertree Mobile is a limited version of the full Chattertree site. There is access to family room chat, photo viewing, new events and family feed. Users can only access mobile version if they have an active Chattertree account.

Our Web site offers publicly accessible blogs and community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog and community forum, contact us at service@chattertree.com In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

PayPal

 

If you choose to use PayPal to finalize and pay for your order, you will provide your credit card number directly to PayPal. PayPal’s privacy policy will apply to the information you provide on the PayPal Website.

Testimonials

We receive permission to post testimonials that contain personally identifiable information. To request removal of your testimonial, please contact us at privacy@chattertree.com.

Surveys and Contests We may occasionally request information from users through surveys or contests. Participation in these surveys or contests is completely voluntary. The information requested may include Personal Information, demographic information or attitudinal information. Rest assured, the information collected is only used for purposes of improving user satisfaction with the Chattertree service.Any contact with our Customer Service team or communication from you, such as emails, may be recorded to help us provide better service.

Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by Chattertree. Please be aware that we, Chattertree, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web site.

What does Chattertree do with the information they collect?

Any personally identifiable information you share with Chattertree when registering is maintained and accessible only by Chattertree unless specifically stated otherwise. The following are examples of how Chattertree may use the information it collects:

Chattertree uses the aggregate data to perform statistical analyses of the collective characteristics and behavior of our registered users and visitors, to measure user demographics and interests regarding specific areas of Chattertree and to analyze how and where best to use our resources. Without such data, we would not know which parts of Chattertree are the most popular, and we would not be able to change and update the content and services appropriately.

Will Chattertree share any of the Personal Information it receives?

Personal Information about our customers is an integral part of our business. We neither rent nor sell your Personal Information to anyone. We share your Personal Information only with your consent or to business partners and affiliates as described below:

Legal Disclaimer: Chattertree may be required by law to disclose Personal Information to proper law enforcement authorities, or to other individuals or entities in response to subpoena, court order, or other legal process, even though you might have requested that we don’t share your information. This information may be necessary to identify, contact or bring legal action against anyone who may attempt to cause injury to another’s rights or property. In matters involving a danger to personal or public safety, Chattertree may voluntarily provide information to appropriate governmental authorities.

Agents: We may employ other companies and people to perform tasks on our behalf such as a payment processor (PayPal) and need to share your information with them to provide products or services to you. Unless we tell you differently, Chattertree’ agents do not have any right to use Personal Information we share with them beyond what is necessary to assist us and they may not independently market to you. Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. Moreover, if Chattertree, or substantially all of its assets were acquired, customer information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Chattertree may continue to use your Personal Information as set forth in this policy.

Protection of Chattertree and Others: We may release Personal Information when we believe in good faith that release is necessary to comply with any law; enforce or apply our terms of use and other agreements; or protect the rights, property, or safety of Chattertree, our employees, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

How does Chattertree improve our site experience with technology such as Cookies?

Cookies are small data files stored by your web browser on your computer’s hard drive. Cookies enable you to use our site and services. Chattertree never saves information, such as your password or other personally identifiable information on cookies. You may modify your browser preference to provide you with choices relating to cookies. If you choose to reject all cookies, you may not be able to access the Chattertree service.

We may also use other technologies such as clear gifs, pixel tags, and scanning navigational data to collect anonymous information about our users in order to help us deliver better service and user experience. Anonymous information could include the web site you were on before coming to Chattertree, IP addresses, or areas of site being clicked on most frequently.

We also use a third party service that uses clear gif images to track what pages you visit and in what sequence. These Clear Gifs do not contain any personally identifiable information. The third party service cannot identify or contact you as a result of this use.

Some of our business partners (e.g., tracking utility company) use cookies and Web beacons on our site. We do not exercise control over or have access to these tracking technologies.

How can you access, edit or delete you or your child’s information?

Chattertree provides its registered users the ability to access and edit the personal information in their user profiles. You can access your user profile by following these steps:

  • Once you have successfully logged in, you will be taken to your home page, which contains a link to your “settings”. Click on that link to view and update your profile. If you see a field that needs to be updated, change the appropriate information.

  • Make the necessary changes and click the “Settings” button to save your changes.

  • Parents – you may update, delete, or inactivate your child’s account or any information contained in the account by contacting us at service@chattertree.com.

  • We will respond to all access requests within 30 days.

What kinds of security procedures are in place to protect against the loss, misuse or alteration of you and your child’s information?

Chattertree has security measures in place to attempt to protect against the loss, misuse and alteration of your user data under our control. Only authorized employees have access to the information that you and your child provide us. Chattertree has implemented strict rules on employees who have access either to the databases that store user information or to the servers that host our services. While we cannot guarantee that loss, misuse or alteration to data will not occur, we take many precautions to prevent such unfortunate occurrences.

You are ultimately responsible for the security of your Chattertree ID and password. Please take care when using and storing them. Chattertree recommends that you do not divulge your password to anyone. You should log out of your browser at the end of each computer session to ensure that others cannot access your personal information and correspondence, especially if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe.What is Chattertree’s Data Retention Policy?

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at service@chattertree.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

How will Chattertree keep you informed?

As a Chattertree member, we will notify you via email about new features, services, promotions. In addition, from time to time, we may use your information to contact you about changes or enhancements to products and services on Chattertree.

We may also send you information on behalf of carefully screened third parties whose products or services may be of interest to you. You may unsubscribe to these notification services through your account profile on the Chattertree website or follow the unsubscribe instructions included in each promotional email. Simply go to “My Account” from the My Chattertree page or contact our Customer Service team at the contact information below..

From time to time, we may send you service announcement updates with important information about Chattertree. Service announcements may contain information vital to your account, so members may not unsubscribe from service announcements.

We also collect third party information when you invite friends and family to join the site. We will send your family member or friend an invitation sent on your behalf to request that they join you on Chattertree. We only collect these email addresses for purposes of sending this one time invitation.

We utilize an import contacts feature to help you add friends and family to Chattertree. We make it easy for you to invite people from your email address contact lists. At your request, we will search your contacts lists to help you import contacts to our site. You will then decide who will receive an invitation. Chattertree will then send the selected users and an invitation from Chattertree which will be sent stating that you have requested them to join you on Chattertree.

All Products and Services on Chattertree are made available subject to this Privacy Policy. By using the Products and Services, you agree, without limitation or qualification, to be bound by this Privacy Policy.

Effective date of this Privacy Policy

This Privacy Policy is effective as of March 1, 2010.

Last Updated June 7, 2011

Changes to this Privacy Policy

Chattertree may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is collected. If we make changes in the way we use your or your child’s Personal Information, we will notify you by posting an announcement on our web site and we will notify Parents by email in order to obtain verifiable parental consent for the new uses of the child’s personal information.

How can you contact Chattertree with your comments or questions?

Questions or comments should be emailed to privacy@chattertree.com

29201 Telegraph Rd. Suite 450

Southfield, Mi, 48034

866-934-6326

Copyright © 2007-2011 Chattertree, LLC. All rights reserved.

 

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